Refund Policy

For non-Group Buy items, We accept the return of products. Customers have the right to apply for a return within 14 days after delivery of the product.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 

For custom keyboards and accessories group buys, please refer to specific sales terms in the page description.

Once your return is received and inspected, we will email you a notification of receipt. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.